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Reservation & Cancellation

Reservation:
Please bring valid travel documents to our offices through North America or your travel agency for booking.

Deposit:
$300 deposit per person is required when making reservation. In the event that the deposit does not reach us within 10 days after the booking is made, we assume that you no longer wish to travel with us and we will release any arrangements reserved for you. The booking becomes a Contract at the time you put deposit.

Final Payment:
Final payment must be received no later than 50 days prior to departure. If China Travel CA Inc (CTSI) doesn't receive your final payment 50 days before departure, we reserve the right to cancel your reservation and charge cancellation fees accordingly. If the booking is made less than 50 days before departure, full amount should be paid when booking.

Amendments:
A $25 handling fee per change per person applies to any change in air/land arrangements after the booking is confirmed. Once documents/tickets are issued, any change of the booking is considered as cancellation, and then Cancellation Policies apply.

Cancellation:
Cancellation Notice in letter or fax must be received by CTSI. The following cancellation fee applies:

·45 or more days prior to departure: $200 per person will be assessed. /p>

·30-44 days prior to departure: $400 per person will be assessed.

·14-29 days prior to departure: $600 per person will be assessed.

·4-13 days prior to departure: $1000 per person will be assessed.

·Less than 3 days or nonappearance: 100% of total charge.


Besides the cancellation fee from CTSI, Penalties from Airlines or Train Companies apply if air or train tickets are issued.

Tour Fare Includes:

Travel Accident Insurance Plan:
CTSI provides full coverage of Travel Accidental Insurance within Mainland China to customers at no additional charge.

It is important for your self-interest and protection to make certain you have adequate insurance protection against all eventualities throughout your trip, we strongly recommend you to purchase necessary additional protection plan, which includes 'Trip cancellation and Interruption, Baggage Loss, Travel Documents Loss, Baggage Delay, Medical Expense, Emergency Medical Transportation, Accidental Death & Dismemberment'. CTSI provides 'Cruise, Tour & Travel Protection Plan' which covers all listed above except 'Trip Cancellation and Interruption' to customers who made full payment 90 days prior to departure date at no additional charges.

Air Ticket:
A round trip economy class cabin is included with the tour for passengers departing from SFO, LAX or YVR to Beijing, Shanghai or Hong Kong. Please call our representative to upgrade your air ticket to business class at special rate. We use United, Northwest, Air China, China Eastern, Air Canada, Cathay Pacific and other major airlines.

Hotel Accommodation:
Tour fare is based on two adults sharing one twin-bed-room; Single supplement applies for travelers use single room. Please notify travel agent your needs when booking. CTSI will use hotels listed in brochure. We reserve the right to substitute hotels in similar or higher class if hotels listed in brochure are not available.
It's our pleasure to help find some one to share room with you.

Meals:
Three meals daily will be provided unless specified. Buffet breakfast is provided in hotel, lunch and dinner in Chinese style are provided in local restaurants licensed by Chinese National Tourist Administration.

Sightseeing:
Sightseeing program is executed according to itinerary. CTSI reserves the right to change itinerary for the reason of weather, fire, strikes, war, flight schedule adjustment or cancel, safety issue, political reason, custom regulations, natural disasters and others.

Admission/Entrance Fee:
All necessary main entrance fees for the programs or places mentioned in the itinerary will be included.

   
Tour Fare Does Not Include
  • Any personal charges, such as phone bills, laundry, Postage, baggage over- weight charge, insurance, beverages, water, etc.
  • Fee for extended stay.
  • Tips for tour leader, tour guides, driver, bellman, etc. We suggest at $8 to $10 per person per day.
  • Chinese Visa Processing Fee, Passport Application or Re-new Fee.
  • Round trip air fares from your hometown to the gateway city.
  • Any other charges caused by the acts of God, natural disasters, fires, weather, governmental and local authority's orders, political change, strikes, war, riots, quarantine, custom regulations, damages or injury caused by the accident beyond the responsibilities of travel agents and incurred due to the tourist action violating the law.
  • Any items not listed in the itinerary.
 

 

Conditions

All tour prices are in US dollars and are based on tariff and rates of currency exchange in effect at the time of printing ($1 = 6.3). These rates are subject to change as deemed necessary and fair by CTSI (excludes those who paid in full).

When the total number of tour members falls below ten persons, CTSI reserves the right to cancel the tour 30 days prior to departure. Liability is limited to full refund of money received by CTSI.

All customers' passports must be valid for at least 7 months for traveling to foreign countries. For non-US passports, please consult with your travel agent for details. CTSI is not responsible for any rejection of entry by immigration and custom officials, even if the tour participant holds valid passport and proper visas. Tours costs cannot be refund or forwarded.

If the services included in the tour can not be supplied or there are changes in an itinerary for reasons beyond the control of CTSI, the expense will be payable by tour participants. The tour participant agrees that neither CTSI nor its affiliates shall be liable for changes of tour schedules, delay, damages, loss, robbery, fraud, violence, sickness, and injury caused by the acts of God, natural disasters, fires, governmental and local authority's orders, a political change, strikes, war, riots, quarantine, and custom regulations, also to the damages caused by the accident beyond the responsibilities of travel agents and incurred due to the tourists action violating the law.

Baggage allowance for transpacific flight is one pieces per person for checked baggage with combined total dimension not exceeding 106 inches provided neither one exceeds 62 inches nor 50 lb. Baggage allowance in China to one piece only and not to exceed 44 lb. Carry on baggage is limited to one piece with combined total dimension not exceeding 45 inches. Excess baggage charge and insurance is at owner's responsibility.

For children under 11, sharing bed with 2 adults and do not ask for a rollover bed in the same room, they will be charge at 75% of adult fare. If they need the third bed in parents' room, they will be charge 90% of the adult fare. For children 12 and over, they will be charged at the regular adult price.

Although CTSI will be happy to assist you with any shopping needs, but will not be responsible for price, quality, and service of any goods purchased during the tour.

CTSI reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever CTSI deems it necessary for the interest, the comfort, convenience, or safety of the tour participants, or to cancel a tour at any time.

All tour participants must possess physical or mental conditions good enough for traveling. They must be responsible for their own health conditions. In the event that the tour participants have serious illness, they must provide valid health documents issued by a professional doctor to prove that they are fit for travel. CTSI will not undertake any legal obligation in participants' health conditions.

The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents, employees, or servants of, or joint ventures with CTSI or its affiliates. All certificates and travel documents for tour services issued by CTSI are subject to the terms and conditions specified by the suppliers and to the laws of the countries in which the services are supplied.

Responsibility

CTSI, as tour operator, acts only as agent. All travel arrangements included in this trip are made on participant's behalf upon express condition that neither CTSI nor its agents shall be liable or responsible in the absence of its or their negligence for any direct, indirect, consequential, or irregularity of any kind which may be accessional by reason of any act or omission of any person or entity, including without limitation, any act of negligence or breach of contract of any third party such as an airline, train, motor coach, private car, cruise vessel, boat, or any other conveyance, hotel, sightseeing provider, local ground handler, etc., which is to or does supply any goods or services for this trip. Participant understands that CTSI neither owns nor operates such third party suppliers and accordingly agrees to seek remedies directly and only with those suppliers and nor hold CTSI responsible for their acts, omission or commission. Without their limiting the foregoing, CTSI and its agents are not responsible for any losses or expenses due to delay or changes of schedule, overbooking of accommodations, default of any third parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure, acts of government's civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity or for any other cause beyond its control. All such losses or expenses have to be paid for by the participant.

CTSI accepts no responsibility for value, reliability, quality or authenticity of any goods purchased while on tour or for any mailing, freight or shipping arrangements.

CTSI reserves the right to decline to accept, or retain any person as tour participant, should such person's health, mental condition, physical infirmity or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour participant.

CTSI reserves the right to substitute hotels, and alter the itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of tours. CTSI reserves the right to cancel the tour prior to departure for any reason. Liability for such cancellation is limited to full refund of money received by CTSI and this will constitute full settlement with the tour member.

All tour fares shown, except in China, are based on the present value of foreign currencies in relation to the US dollars in effect on Nov. 01, 2011, and in current tariffs on the same date and are subject to change. In China, costs are quoted by CTSI home office in US dollars. However, the CTSI home office reserves the rights alter or adjust its costs. In the event that CTSI home office increases the cost of any service within China, tour fares are subject to adjustment. The right is reserved to cancel the tour prior to departure for any reason. In such case, a full refund of all payment will constitute a full settlement with the participant. The CTSI home office has sole and exclusive control over the operation of all tours in China. The CTSI home office reserves the right to make alterations or adjustments in the itinerary as to destinations, transportation, accommodations and all other services. Neither CTSI nor any subsidiary or affiliate of CTSI shall be responsible for any such alterations made by CTSI home office.

Baggage is carried at owner risk and baggage insurance is recommended. CTSI is not responsible for typographical or printing errors or omissions in this brochure. CTSI accepts no responsibility for cost, which may occur as result of a participant failing to secure adequate insurance coverage, which coverage is highly recommended. Generally, your health insurance does not cover expenses outside the USA. CTSI is not responsible for participant's visa or passport requirements, will not make any refund of unused services, or reimbursement of any additional expenditure if a participant is denied entry to a country for this or any other reason.

The general conditions under which you agree to utilize the services of CTSI may not be amended in any way, except in writing, by an authorized officer of CTSI By utilizing the services of CTSI you agree that the exclusive venue for all claims shall be the County of San Mateo, State of California, and such claims shall be determined according to the laws and jurisdiction of the state of California.

The issuance of tickets and vouchers shall be deemed to be consent to the above conditions and to these terms and conditions.

 
   
 
 
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