Travelers Q&A
Intertrips Questions & Answers
In 2002, Intertrips was founded as a tour operator with a clear mission: to make international travel more accessible, affordable, and enriching for travelers worldwide. As a full-service group tour operator, Intertrips specializes in escorted travel experiences that remove the stress of planning while offering meaningful cultural exploration across global destinations.
What began as a small, ambitious company has grown into a trusted name in the travel industry, serving more than 5,000 travelers and counting. Today, Intertrips is recognized for its personalized service, diverse tour offerings, and strong commitment to delivering well-organized, high-quality travel experiences from start to finish.
- Hotels
- Transportation
- Guided sightseeing
- Some meals
- Tour manager/support
Select your preferred tour or destination (e.g., Japan, China, Tibet, etc.), then choose your departure date. Click “Order Now” to proceed. Follow the prompts to review your trip details and complete your reservation and payment.
Or
Call Intertrips Travel Advisors at (888) 410-4111 or Email Intertrips at info@intertrips.com
Yes, however, this may result in a difference in the airfare pricing reflected in your package.
Discounts may include, but are not limited to, first-time booking offers, promotional emails, or special sale promotions available through third-party sources. Please sign up for our newsletter to receive updates on additional offers, deals, and exclusive discounts.
A) Yes. For optional tours, it is recommended that travelers add them at least one month prior to departure to allow sufficient time for arrangements and preparation. However, travelers may contact their travel advisors at any time should they have any questions or require assistance.
B) Yes but extensions to the trip must be communicated to the travel advisor in advance, prior to the issuance of air tickets. Any extension requests made after ticket issuance may be subject to additional fees and penalties, in accordance with the airline’s policies.
Yes. Travelers may request services such as wheelchair assistance, baby stroller accommodation, special meals, and other special requirements when booking flights with Intertrips. Once your travel advisor has provided your airline details, you are also welcome to contact the airline directly to make additional arrangements.
Your travel advisor may assist in submitting and checking these requests; however, Intertrips cannot guarantee that all special requests will be accommodated by the airline or local service providers. All special requests are subject to availability and final confirmation by the respective service providers.
After the initial payment has been received and all required documents have been submitted to your travel advisor (such as a copy of your passport and completed tour reservation form), your advisor will provide your reservation number via email.
Once the tour is confirmed and air tickets have been issued, our Operations Team will contact the primary traveler listed on the reservation with the finalized itinerary. Depending on the selected tour, final documents may be provided approximately 2–3 days to 2–3 weeks prior to departure depending on the tour chosen.
If the minimum number of travelers required for your selected tour has not been met, your travel advisor will contact you to discuss the next available options, which may include transferring to the closest available departure date or selecting a similar tour package.
Please note tours are not guaranteed until officially confirmed.
Intertrips maintains a strict no-refund policy. Once payment has been submitted and the required documents have been signed and dated, all sales are considered final and no refunds will be issued for cancellations, regardless of the reason.
Applicable cancellation fees may be assessed based on the timing of the cancellation in relation to the departure date, as outlined in our Terms and Conditions.
Refunds will only be issued in the event that a selected tour does not meet the minimum number of participants required for operation, and no alternative tour options or departure dates are suitable for the traveler’s schedule.
Intertrips sincerely values traveler feedback, as it plays a vital role in shaping, improving, and strengthening our tours, experiences, and overall service. Every review and insight helps us better understand what our travelers enjoy most and where we can continue to grow, ensuring we consistently deliver meaningful and memorable travel experiences.
We also truly enjoy hearing about your journey, whether it’s unforgettable highlights, special moments, or unexpected adventures along the way. Traveler photos are especially appreciated, as they allow us to proudly showcase authentic experiences from our guests across our social media platforms, including Facebook and Instagram. In a world where AI-generated images and heavily edited content are becoming increasingly common, Intertrips is committed to highlighting the realness of travel as it truly is—honest, lived, and experienced firsthand. We believe this authenticity is what sets us apart and reflects the true spirit of exploration.
We warmly and sincerely encourage all travelers to share their experience by leaving a review on Google Reviews, Tripadvisor, or Trustpilot. Your feedback not only supports our continued growth and improvement but also plays an essential role in inspiring future travelers and helping them choose Intertrips with confidence.
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and create unforgettable memories with InterTrips.